After five mailings with Triadex Card Mailers, a national restaurant chain with 38 locations performed an A/B Test on plastic gift cards versus paper postcards.

Five locations were selected to offer the paper postcards and a total of 110,429 were mailed. Five locations were selected to offer the plastic gift cards and a total of 143,563 were mailed. Both offered two different coupons:

  1. $5 off a $15 purchase
  2. Buy 1 sandwich, side, and a drink and get a sandwich free

Both targeted ages 21-65, household incomes of $35k+, and businesses with 5+ employees in a 3 mile radius.


  • The plastic gift card pulled 35% more redemptions than the paper postcard with the same offer.
  • Over the next 10 years, the restaurant projects to make a far more positive ROI from these new customers.

Contact us today at 877-TRIADEX (874-2339) to find out how we can ensure your success.